What Axiever Support Manages
Platform settings that Axiever support looks after for you.
Some settings affect the whole platform, so Axiever support manages them. Contact support for:
- Provider credentials and API Keys
- File Storage
- Using a phone number you already have, changing your number after setup, or porting a number
- Connecting WhatsApp and creating the AI voice assistant
- Kill switches and the emergency stop
- AI spending limits (admins can see usage under Settings > AI Budgets)
- ERP connection setup
- Help Centre articles
Everything Else Is Yours
Company admins manage the company profile and regional settings, users and roles, security (including requiring 2FA), email domain, buying a first number, 10DLC, AI modes and escalation rules, calls and routing, DNC and consent, templates, scheduling, the knowledge base, chat agents, webhooks and privacy exports.